About Company
PT Alea Kreasi Mandiri (“ALEA”) was established in 2014, as a full-Customer Relationship Management (“CRM”) consultant for various industries in Indonesia.
Supported by experts in I.T. and Relationship Marketing, ALEA specializes in Customer Loyalty Program, Customer Database Management and Contact Channels.
Our founders and personnel have more than 15 years of experience in CRM and have been developing projects in related we work together with you to build lasting relationship with your best customers and create loyal customers as a long-term asset.
Click here for our code of conduct and business ethics.
Services
Provide excellent services and value-added CRM Solutions to all Clients, and collaborate with Clients and Partners to develop the best strategy to achieve their goal.
Raffle Management
One-stop lottery service: legal permit, data collection, prize draw, prizewinner verification, prize distribution, documentation, tax administration, with online raffle management and monitoring system
Loyalty Program
One-stop unique code program: legal permit, generate unique code, gift/prize claim support, prizewinner verification, gift/prize distribution, documentation, tax administration, with online gift/prize claim management dashboard and monitoring system
Reward Management
One-stop reward management service: reward acquiring and storing, beneficiary data verification, reward distribution (online tracking) and eVoucher disbursement (Go-Pay, Grab, M-Tix, OVO, Indomaret, Alfamart, telco/phone credit)
Contact Channel
Call center, social media administration, PO Box, direct mail, sms masking/blasting, email blasting
Certificate of Product Ingredients
National Agency for Drug and Food Control (Badan Pengawas Obat dan Makanan - BPOM), The Minister of Health of Republic of Indonesia, General Directorate of Pharmacy and Medical Device (for cosmetic products)
Product Registration Payment
Product registration payment to National Agency of Drug and Food Control (BPOM) or Public Health Office (Dinas Kesehatan) for new product, product renewal, product innovation
Document Legalization
Waarmerking Notary, Ministry of Justice and Human Rights (Kementerian Hukum dan Hak Asasi Manusia), Ministry of Foreign Affair (Kementerian Dalam Negeri), Chamber of Commerce and Industry (Kamar Dagang Indonesia - KADIN), Embassies (Nigeria, Vietnam, Kuwait, UEA, Qatar, Srilangka, India, China, Egypt, Bahrain, Panama, Costa Rica, Venezuela)
Case Study
Gallery
Get in touch
Creating loyal customers as long-term assets by providing the best service and quality.
Our Address
Graha Nusantara
Jl. RC Veteran Raya No. 8H Bintaro
Pesanggrahan, Jakarta Selatan - 12330
Email Us
Pease use the e-mail form
we provide
Call Us
021-737-1284
0812-9749-1010
0812-9216-7345
Partners:
